I was in the Costa Rica San Jose Mission in 1987-88 where the Mission President, Mervyn B. Arnold set a private policy that the Zone Leaders are to open and read the mail of any missionary receiving mail from anyone of the opposite sex living within the mission boundaries.
I personally witnessed a missionary's mail being opened and read by a Zone Leader without the missionary's knowledge or consent. I was a District Leader reporting to that Zone Leader, and that Zone Leader was handing off the mail to me for the missionaries in my District.
Before this, I did not know of the policy. When I saw the Zone Leader opening the mail, my jaw almost hit the floor. I asked him what he was doing. He said he was opening and reading the missionary's mail, because the letter was from someone of the opposite sex within the mission boundaries, which is against the rules.
When I told him to stop, and I pointed out that it's illegal and an invasion of privacy to open and read other people's mail, he said it's the mission rules, and that I could follow up with the Mission President if I had a problem with it. I told him I would do that, so I immediately contacted the Assistants To The President (the AP's, they are senior to the Zone Leaders and report directly to the Mission President) to schedule a time when I can talk to the Mission President. I also informed the missionary in my district that his mail had been opened, and that he should talk to the Mission President to discuss why.
I met with one of the Assistants to the President, who reiterated that it is the mission rule for all Zone Leaders to open, read and report all mail received from anyone of the opposite sex living within the mission boundaries. The Assistant to the President warned me not to make waves on this, implying that I was getting myself into trouble. I told him I will discuss it with the Mission President.
Shortly thereafter, I received a call from the Mission President, Mervyn B. Arnold. I received an over-the-phone shout-down from him for at least half an hour, where he attacked me for 'stabbing my leaders in the back', 'backbiting' and 'going outside the chain of command'. He told me he was aware of the letter-opening, it is mission policy, it is his policy, and he praised the Zone Leader for doing what he was instructed, praised the AP's for supporting him, and attacked me for interfering with the inspired instruction of my leaders.
When I again stated that the policy is illegal, he became hysterical and screamed things over the phone like 'Gods laws are greater than our laws!', and gave some example of speeding or some other traffic violation which would be OK if a General Authority felt inspired to ask it. He screamed that I was doing a great disservice to the Elders in my district because if there is any such mail in the future, they are much better off to have the Zone Leader screen it, rather than calling the missionary in to the Mission Office and making him open, read and explain the letter directly to the Mission President, which he said is the only alternative. Still screaming, he threatened to send me home, and/or transfer me to another mission, and/or demote me to Junior Companion, if I ever question my leaders again.
Very shortly after this, I was removed from my District Leader position, and demoted to Junior Companion to the Zone Leader I had argued with in the Mail incident. Ostensibly this was because I proactively told the Zone Leader that there was a woman at church who I was having trouble dissuading from aggressively trying to flirt and making unwanted physical contact with me, and I had suggested that maybe it would be wise to transfer me out before she creates a problem (I was clear that nothing ever happened, I was just having trouble convincing her to back off). However the demotion to Junior and assignment to the same Zone Leader I argued with in the Mail incident (in a location still very nearby the female pursuer) seemed like an obvious reminder what this was really about.
Some related items to be aware of:
1. The Costa Rica San Jose Mission (including Panama at that time) had various other rules which were also completely out of line, if not illegal, all on order from the Mission President including:
a) The Office Elders confiscated the missionaries passports, visas, immigration cards and other related documentation and kept them in the mission office.
Note: This resulted in my being arrested, hauled off the street and handcuffed in the back of a pickup truck, threatened and interrogated by the Panamanian Military in a windowless room, during the US standoff with the Noriega regime, which is one of the worst experiences in my life. When I wrote the Mission President detailing the arrest and requesting my documents, I received a similar shout-down and threats of being sent home. Later on, he had the Mission Office send me (and other missionaries) photocopies of our official travel documents, which is pointless because they are not accepted as valid anywhere.
b) The Office Elders confiscated some missionaries checkbooks, credit cards and other financial instruments and kept them at the mission office, for missionaries who repeatedly violated the mission rule which restricted their budget to $185/mo in 1988 dollars. This was $65/mo less than the amounts we were told to budget in our initial Mission Calling papers (we were told we should expect to spend $250 a month), which did not mention any restriction of access to our own money. (Note, after the Mission Office made mandatory deductions for Book of Mormon fund, Bike Repair fund and Travel fund, the missionaries only had $160 for all other expenses for the month). The Mission President dictated it to be against the rules to cash any checks outside the Mission Office, and then only allowed the missionaries to cash 1 check per month through the Mission Office, and then declared it against the rules to receive any checks, money or even to pay to have your photos developed through the mail (ie. any cash flow going across mission borders... although some people just ignored this with regards to the photos). He also had his Finance Elder(s) track check numbers and amounts, and the Zone Leaders would report any incoming commercial parcels, to detect anyone in violation of the budget. Anyone in violation of the budget received repeated shout-downs and threats to be sent home, while various rumors circulated that violating the budget rule was the cause of some specific early returns.
Note: I was transferred out of my position as Branch President and again threatened to be sent home, because I spent some of my own money to buy a Christmas Tree and Snacks for a Christmas party that I held in my branch. Only after my weight had dropped from 175 pounds down to 135 pounds (I'm over 6'3" tall) causing absolute panic in relatives who would not back down with the mission office, I was finally allowed an extra $25/mo for food during the last few months of my mission. (Remember folks, for less than $1 a day, you too can keep a missionary from starving to death...)
c) The Office Elders returned-to-sender any care packages exceeding the mission limit of 2 packages per missionary per year. The Mission President eventually had to rescind his rule on this, as there were too many complaints from families to the Missionary Department in Salt Lake.
2. During my mission, Mervyn B. Arnold completed his Mission President assignment and was soon promoted to the Director of Training and Field Services of the LDS Mission Department in Salt Lake. (I discovered this when I finished my mission and then called the Mission Department in Salt Lake in order to report what I had experienced. Since Mervyn B. Arnold was now in charge from the Mission Department in Salt Lake, they simply forwarded me to his voice mail.) After that, Mervyn B. Arnold was promoted to the Second Quorum of the Seventy, and now he is a member of the First Quorum of the Seventy.
Note: The Quorum of the Seventy are considered to be above criticism or question by the church members due to the Temple Covenants, where members raise their right arm and swear 'Before God and Angels' that they 'Shall not speak evil of the Lord's Annointed', which Mormons consider to be any questioning, criticism or accusations against The Prophet, his two Counselors, the Apostles, and the Seventy. That means for most members, Mervyn B. Arnold and his policies are now officially beyond reproach.
The mail-opening incident, and related policies infringing on travel documents, financial instruments and packages, was back in 1987-88, and I have no idea how things went after that. However since Mervyn B. Arnold is now a member of the First Quorum of the Seventy, with previous Director level ties to the Training and Field Services the policies of the LDS Mission Department, I would suppose that his unquestionable policies are still in effect and probably greatly expanded, across a vast swath of the LDS hierarchy, including his original stomping grounds of the Costa Rica San Jose mission, of course.
Dave Jorgensen
http://www.lds-mormon.com/jorgensenexitletter.shtml