Posted by:
Mother Who Knows
(
)
Date: April 09, 2020 04:24AM
My first video visit took 1 1/2 hours of waiting for the Doctor to tune in, and he never did. The techs had a neglected to guide me into the "virtual waiting room."
I had already spent a few hours logging into the program, making an account, and setting things up, the week before. I was told someone would call on my iphone AND e-mail me with a link, 15 minutes prior to my appointment, but no one called or e-mailed me--nada--so I called and the PA, and he said I was ready to go. After patiently waiting 1 hour, I called the office again, got put on hold and disconnected, called again, got disconnected again, called a third time, and the receptionist said, "You appointment was over an hour ago." Argh. The assistant said he "wasn't technically trained", He said they had tried to call my cell phone 8 times, and couldn't get through. My phone didn't even register any calls. He said he could arrange a phone appointment from the doctor later, and I said, "You weren't able to reach my i-phone, so that won't work". I breathed into a paper bag for a few seconds, then said, "Please book another virtual appointment for me, and let's try again." They booked me for 2 hours later. I remembered how, and on my own, re-connected on the third try. An hour later, the program allowed me to enter the "virtual waiting room," and soon the doctor called in. Well, except the doctor and I couldn't see each other, so it was no different from a phone visit.
I had made a complete list of questions and information for the doctor, beforehand, which was a good idea. It was a good thing we were not face-to-face, because he and his wife were both recovering from the coronavirus.
If you expect a lot of nonsense, ahead of time, maybe it won't upset you as much as it upset me. I guess we have to adapt to a world of chaos.
I had measured my blood pressure with a machine at home, and I stronger blood pressure medicine. Also, getting the facts from the doctor eased my anxiety a bit, and now I know what to do to take care of myself and my family. My doctor wouldn't prescribe any tranquilizers or sleep aids, or anything that really helps anxiety, though. Maybe I need to stay alert, anyway.
Oh, well, it wasn't like I had anyplace else I had to be, or anything else I had to do, right? I did learn some new software, and it took my mind off of other horrors.
I guess I'll go wander around the house, like an insomniac, at 2:00 am, and let the cat jump out at me and startle me, several times. That cat jangles my nerves.